Privacy Policy

日本語

At ElektroLibera, LLC ("we" or "our company"), we recognize the importance of protecting personal information and commit to responsibly adhering to applicable data protection laws in all countries where we operate.

This Privacy Policy establishes the general privacy handling standards that apply to personal information we collect, use, and share with our customers, business partners, suppliers, and other organizations with whom we have or plan to have a business relationship.

We may provide additional or more detailed information regarding the collection or use of personal information on our website or related to specific products or services.

Reasons and Methods for Collecting and Using Personal Information

We collect personal information for various reasons, including:

Access and use of our website or other online services

When you access any of our websites or use online services, we record information necessary for navigating the site, such as passwords, IP addresses, browser settings, and other related operational information to comply with security and legal requirements. We also collect information about your activities during access to personalize your website experience and to gather statistics to improve and further develop our website, products, and services.

Responding to information requests, orders, or support inquiries

When you contact us (online or offline) for information requests, to order products or services, for support inquiries, or to participate in forums or other social networks, we collect necessary information to respond to your requests, grant access to products or services, provide support, and communicate with you. This may include your name and contact information, details of your request, agreed usage terms, order processing, delivery, billing, etc. We retain this information for administrative purposes, to protect our rights, and in relation to our relationship with you.

Marketing

Most of the information we collect about you comes from direct communication. When you register for an event, we may collect information related to the preparation for and during the event, such as session participation or survey results, either online or offline.

We integrate and aggregate collected personal information for our business operations and marketing purposes. You can choose to receive information about our products, services, or subscriptions via email, phone, or mail. When accessing our website or using our services, we may offer personalized information, which you can opt out of at any time.

When we mention using your personal information in relation to requests, orders, transactions, or terms of use, or to provide services you requested, it is because it is necessary for the performance of a contract with you. If we refer to the use of your personal information for improving our products and services, marketing, development, for security and safety reasons, or due to regulatory requirements beyond our contract or request, it is to protect our or a third party's legitimate interests, or with your consent. If we collect and use personal information of customers subject to EU privacy laws, it may affect your rights.

Sharing Personal Information

Our company establishes global policies and standards and procedures to provide cross-border business processes, systems, and services, and to protect personal information uniformly. In accordance with this Privacy Policy, we may share your information with subsidiaries worldwide and communicate it to the countries where we operate.

We may entrust personal information collection, use, analysis, and other processing to vendors in various countries on behalf of our company.

With your consent, we may share your personal information with partners to provide products or services to you or your company, or to fulfill requests you have made.

There may be instances where we must disclose personal information to government agencies in accordance with judicial proceedings, court orders, or legal processes. Additionally, we may use or share your information to protect the rights or assets of our company, our affiliates, business partners, vendors, customers, or others when we believe there is reasonable grounds to protect those rights or assets.

Information Security and Accuracy

Our company is committed to protecting your personal information and ensuring its accuracy. We implement appropriate physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, and disclosure. We also require our vendors to protect such information from unauthorized access, use, and disclosure.

Retention Period

We will not retain your personal information longer than necessary to fulfill the purposes for which it was collected. These purposes include compliance with legal and regulatory obligations (such as for audits, accounting, and legally mandated retention periods), security purposes, resolving disputes, and the establishment, exercise, or defense of legal claims in the countries where we operate.

Your Rights

You have the right to access, update, or correct your personal information. You can also refuse direct marketing.

Depending on the local laws applicable to the processing, you may have additional rights. For instance, if your personal information is processed under the EU General Data Protection Regulation (GDPR) and based on legitimate interests, you may have the right to object to processing based on your specific situation. Under GDPR, you may request the deletion or restriction of your personal information.

Right to Lodge a Complaint

If you believe that our processing of your personal information does not comply with applicable data protection laws, you have the right to lodge a complaint.

Changes to This Privacy Policy

This Privacy Policy and other privacy statements may be updated from time to time. When we change the policy, we will add a new date to the page where this Privacy Policy is displayed.

Contact

If you do not wish to receive marketing information from us, or if you have any questions about this document or our handling of personal information, please contact us at:

Our contact point, or send your inquiries to the following address:

ElectroLibera LLC, Personal Information Inquiry Casa Ueno Iriya 101, 2-17-6 Iriya, Taito-ku, Tokyo, 110-0013